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Terms and Conditions

Effective Date: 01/01/2025

1. Introduction Welcome to Whimsy Salon. These Terms and Conditions govern your use of our services, website, and interactions with us, including SMS and email marketing communications. By engaging with Whimsy Salon, you agree to abide by these Terms and Conditions. We are committed to protecting your rights and ensuring compliance with applicable laws and regulations.

2. Services Provided Whimsy Salon offers hair, beauty, and spa services, as well as retail products. Services are available by appointment and walk-ins, subject to availability. We strive to maintain the highest standards in customer service and hygiene.

3. Appointments and Cancellations

  • Appointments must be scheduled in advance, subject to stylist availability.

  • We require at least 24 hours' notice for cancellations or rescheduling. Late cancellations or no-shows may incur a fee.

  • Arriving late may result in a shortened service or rescheduling based on availability.

4. Payments and Refunds

  • Payment is due at the time of service. We accept cash, credit/debit cards, and digital payments.

  • All sales on services are final. Refunds or adjustments may be offered at the discretion of management.

  • Product returns are accepted within 14 days of purchase if unused and in original packaging.

5. Gift Cards and Promotions

  • Gift cards are non-refundable and cannot be redeemed for cash.

  • Promotional offers are subject to specific terms and conditions and may be time-limited.

6. Liability and Waiver

  • Clients agree to disclose any allergies, sensitivities, or medical conditions before receiving services.

  • Whimsy Salon is not responsible for any adverse reactions resulting from disclosed or undisclosed medical conditions.

  • We take every precaution to ensure safety and hygiene, but clients assume personal risk when using our services.

7. Privacy and Data Collection Whimsy Salon collects and uses personal information as outlined in our Privacy Policy. Information collected may include:

  • Name

  • Phone number

  • Email address

  • Appointment history and service preferences

We do not sell or share personal data with third parties for their marketing purposes. Data is stored securely and used only for the purposes specified in our Privacy Policy.

8. SMS and Email Marketing Communications By providing your phone number and/or email address, you expressly consent to receive communications from us, including:

  • Appointment reminders

  • Promotional offers and discounts

  • Service updates

  • Special announcements and events

  • Customer service communications

Your consent is not a condition of purchasing goods or services. Standard message and data rates may apply.

9. Opt-In and Opt-Out Policy

  • Opting In: You may opt into our communications by providing explicit consent through our website, at our salon, or via other approved methods.

  • Opting Out: You may opt out of SMS communications at any time by replying "STOP" to any text message received. You can also opt out of marketing emails by clicking the "unsubscribe" link at the bottom of any email.

10. Message Frequency

  • SMS messages and emails will be sent periodically based on service reminders, promotions, and customer preferences.

  • Message frequency may vary depending on user interactions, promotional campaigns, and appointment activity.

  • While we strive to limit communications to relevant and beneficial updates, customers can adjust their preferences or opt out at any time.

  • Users will receive messages approximately once a week.

  • Message frequency may vary based on user interactions and preferences

11. Guidance for Users Seeking Help

  • If you require assistance, text HELP to receive support.

  • Our team is available during business hours to address your inquiries and provide assistance.

12. Compliance with Applicable Laws Whimsy Salon complies with:

  • TCPA (U.S.): Ensuring SMS communications are sent only to users who have given prior express consent.

  • CAN-SPAM Act (U.S.): Ensuring marketing emails contain clear sender information and opt-out options.

  • GDPR (EU): If applicable, ensuring proper handling of personal data and explicit consent.

13. Website Use and Intellectual Property

  • All content on our website, including logos, images, and text, is the property of Whimsy Salon and may not be used without permission.

  • Users may not engage in any unlawful or harmful activity on our website.

14. Changes to Terms and Conditions Whimsy Salon reserves the right to update these Terms and Conditions at any time. Changes will be effective upon posting on our website. Continued use of our services signifies acceptance of any updates.

15. Contact Information For questions regarding these Terms and Conditions, contact us at:

Whimsy Salon
Phone: 229-247-9446
Address: 121 N Patterson St, Valdosta, GA 31601
Email: Whimsysalon@att.net

By engaging with Whimsy Salon, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

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